| Q. |
Do you provide security services
during wedding receptions? |
| A. |
At the request of the bride and groom, The Venetian
retains the services of a reputable security company. The security
guards patrol the premises and inform guests about and enforce applicable
laws within their mandate available ie. no alcoholic beverages permitted
outside the premises of The Venetian and no smoking in the premises
of The Venetian.
|
| Q. |
What would happen to a function held at
The Venetian if there was a failure of hydro power otherwise known
as a “Black Out”? |
| A. |
Unlike other event venues, The Venetian Banquet
& Hospitality Centre is equipped with a high-tech gas-operated
power generator. Accordingly, it is highly unlikely that there would
be any disruption to any Venetian events. In fact, during the August
'03 Black Out, every function held at The Venetian was able to proceed
as though there was no Black Out. Venetian customers and their guests
were most pleased that their event turned out as they had originally
planned.  |
| Q. |
Would there be any disruption to a Venetian
event if lightening struck The Venetian building? |
| A. |
The Venetian Banquet & Hospitality Centre has
installed lightening rods in strategic places on its roof to counteract
any electrical current to the building. As such, we are pleased to
inform Venetian patrons that there is a very low probability that
there would be any disruption to your event if lightening should ever
strike the Venetian structure.  |
| Q. |
Is the Venetian staff trained in First
Aid and CPR? |
| A. |
The Venetian Team is pleased to advise that most
of its staff members are certified in First Aid and in CPR and have
to date successfully assisted guests on numerous occasions.  |
| Q. |
Are The Venetian bartenders certified in
the Smart Serve Program offered by the provincial government? |
| A. |
The Venetian Team is pleased to advise that the
bartending staff are certified in the Smart Serve Program to protect
not only Venetian patrons but the public at large.
|
| Q. |
Do The Venetian kitchen staff follow the
Ministry of Health guidelines in its preparation and cooking of food? |
| A. |
Not only do we follow Ministry of Health guidelines
in the preparation and cooking of food, but we have gone one step
beyond and have implemented HACCP – a standard of kitchen processing
and operation considered more stringent that that imposed by the Ministry
of Health. Quality of food is important at The Venetian, but food
handling is priority.
|
| Q. |
Has The Venetian ever been nominated for
any hospitality award? |
| A. |
The Venetian is proud to announce that it is the
recipient of the prestigious 2005 Vaughan Chamber of Commerce Hospitality
Award in April, 2005. |